Administrator Academy No: 1566 Difficult Conversations: How to Discuss Crucial Issues to Increase Performance. Participants will identify ineffective approaches and errors to avoid as well as effective approaches that build upon strengths and opportunities toattain desired outcomes in difficult conversations; assess their communications and coaching skills and develop methods to enhance effectiveness in mapping conversations to change attitudes and behaviors; increase knowledge of and develop st

Administrator Academy No: 1566 Difficult Conversations: How to Discuss Crucial Issues to Increase Performance. Participants will identify ineffective approaches and errors to avoid as well as effective approaches that build upon strengths and opportunities toattain desired outcomes in difficult conversations; assess their communications and coaching skills and develop methods to enhance effectiveness in mapping conversations to change attitudes and behaviors; increase knowledge of and develop strategies to establish a mediator/leadership mindset that creates positive, trusting, and goal focused interactions; and identify and develop the three conversations of what happened, feelings, and identity to cultivate a learning approach in difficult conversations.This session was cancelled.